The Blue Box.
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Sydney Airport store as a Client Advisor on a full-time basis.
Your role in the Tiffany Legacy
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.
As a Client Advisor, you hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor.
In your role you will:
1. Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
2. Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
3. Contribute to increase performance and elevate client development and selling ceremony
4. Drive sales and ensure that sales target are exceeded
Perfect Fit?
5. Experience in retail, luxury retail or client-centric experience
6. Proven track record in achieving sales results and working towards KPIs.
7. Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
8. Having an entrepreneurial spirit and cultivating client relationships
9. Ability to build meaningful client relationships with a diverse population
10. Ability to be innovative and think outside of the box
11. You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
Why Tiffany?
12. Generous salary, commission, incentives employee discounts and milestone gifts
13. High performing, caring, fun and dynamic team
14. Culture focused on wellbeing, innovation and growth
15. Endless career opportunities with the largest luxury group - LVMH!
16. Never-ending training and individual up-skilling opportunities
17. Great mentoring from highly experienced management team