Database Development & Administration (Information & Communication Technology) Full time Thoughtful actions, meaningful difference: Real impact feels good at Regis Join our passionate country-wide team of caring professionals dedicated to making a meaningful impact on the lives of older Australians.We're one of the biggest providers, leading the way, showing personalized and respectful care for over 9,000 residents and clients across private and residential aged care homes, retirement living, day therapy and day respite centres. We know it's the little things that make a real difference and believe in the power of hearts and minds to create real, lasting change.It's work you can feel good about. The important role you'll play We currently have a great opportunity for someone who collaborates well in a team environment, and who has strong data, Azure, IT and Business Intelligence skills to work in our corporate Head office on a full-time permanent basis, working Monday to Friday. Role reports to the Head of Applications and Integration and will provide companywide analytical and technical support for business intelligence activities.They are responsible for development, maintenance, and improvements of Regis BI environment in line with business requirements and priorities.The BI Specialist will engage with the business to ensure new analytical and operational reporting initiatives are appropriately assessed and managed through to delivery.Ensuring BI solutions are delivered using consistent project management and change management processes will be key to this role. Duties & Responsibilities of the role Understanding business model and the requirements for BI reporting, working with relevant teams to deploy new reports, ongoing analytics and the maintenance of current BI reports. Overseeing the data warehouse, including the collection and utilization of all data, critically evaluating and screening data, plus profiling to identify any issues. Extending knowledge of Business Intelligence to provide ongoing refinement of processes to improve operations. Provide excellent service to all stakeholders & timely and efficient service to all customers. Collaborate and co-ordinate with operational teams, other team members and relevant Regis departments to achieve optimal business outcomes. Develop and present professional, accurate and targeted communications: briefings, documents and presentations. Partner with the business to provide consultancy and advisory services related to requests for new technology services. In conjunction with members of the Regis IT Team, conduct options analysis to identify recommended reporting solutions to business problems. Demonstrate leadership to achieve a safe, compliant living and working environment & actively contributing to the safety of all Regis employees and residents. Follow and monitor team compliance to Regis policies and procedures, reporting all incidents, hazards and near misses via Risk Man. Exhibiting IT Operations Excellence by ensuring SLAs, delivering high quality technical advice relating to Regis BI environments, providing end user support, resolving escalations, collaborating with contractors and external vendors in order to resolve issues. Act as technology authority on complex business and IT reporting initiatives and provide input into technology roadmaps that leverage opportunities from evolving and future technologies. Deliver technical change and release management activities including solution deployment and rollback. Identify and record the root causes of recurring incidents by analyzing incident data, assigning resolution activities to technical specialists and overseeing the post implementation review actions and analysis. Skills required: Good understanding of Microsoft BI technology stack, including of Power BI and SSRS (Essential) Experience in design and building of data warehouse.(Essential) Experience in Azure BI stack like data factory, data lake, Azure SQL database and azure Dev-OPS.(Essential) Solid background in SQL development/support (SQL server, TSQL, SSIS).(Essential) Basic MS SQL Server DB Administration Basic Windows Server Administration Ability to produce quality technical documentation (Requirements and Design Documents) Experience with Release and Change Management Process Cycle University degree in related field Extensive administrative experience within a fast-paced environment, preferably in an aged care or health environment Project experience – either supporting or managing project work (Essential) Excellent written and verbal communication (Essential) Strong problem solving and analytical skills with high attention to detail Willingness and proven ability to learn new technologies and processes Desirable Skills: Experience with Epicor, AutumnCare, TimeTarget, or Chris21 solutions Working knowledge of IT security best practices and the applications of those Practitioner level ITIL certification highly desirable What our people love about working here As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly.That's why we make a big deal of recognizing and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career. Benefits to support and reward you Enjoy a flexible working environment giving you better life balance and wellbeing Lots of opportunities to realize your potential in an organization that invests in your personal development. Salary packaging through Maxxia Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support Regis Employee Referral Program to recommend friends and get financially rewarded Reward and recognition programs to celebrate your hard work TO APPLY If this sounds like the ideal role for you and you have the skills and experience we're looking for, we'd love to hear from you.So, don't delay, apply today. To work in residential aged care, you will need to provide satisfactory background checks, including police check, current year flu vaccination, and certification proof. #J-18808-Ljbffr