Account & Relationship Management (Sales)Full timeJoin Mortgage Innovations - Multi-Award-Winning, Established Mortgage Brokerage in Varsity LakesAre you a skilled finance professional ready to take your career to the next level with a highly reputable company? We are an award-winning mortgage brokerage that has proudly served the Gold Coast market for over 15 years, with a solid reputation and a loyal client base. We're looking for a Customer Care Manager/ Account Manager to join our fun, supportive team in our Varsity Lakes office.Why You'll Love Working with UsCompetitive Salary + Commission: Attractive base salary with a lucrative commission structure.Fun & Relaxed Culture: Join a team that works hard and celebrates success in a positive, relaxed environment.Established Market Presence: With 15+ years in the Gold Coast market, we're a trusted name and leader in the mortgage industry, offering stability and opportunities to make a meaningful impact.About the RoleYou'll be responsible for managing a portfolio of clients, focusing on loan account management, including fixed rate expiries, switches, top-ups, and other service needs. Your goal is to deliver exceptional client service while driving growth through strong client relationships.Who We're Looking ForFinance Experience: 2+ years in finance, ideally in sales, business development, or loan account management.Relevant Qualification: Diploma in Finance and Mortgage Broking is highly regarded.Warm, Engaging Personality: A team player who enjoys connecting with clients and brings positive energy to the workplace.Sales & Business Development Skills: Experience in growing client relationships and driving results through proactive account management.Key ResponsibilitiesManage and nurture client accounts, handling loan account needs such as fixed rate expiries, switches, and top-ups.Identify growth opportunities to strengthen client relationships.Provide top-tier client service, ensuring a smooth, positive experience.If you're ready to join a reputable, long-established team and make a real difference for clients, apply today to be part of our award-winning journey in Varsity Lakes!
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