Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. This is an excellent part time opportunity for you to make a difference, build on your customer service experience, and start your career with HSBC as a Personal Banking Consultant in Queensland, at our Sunnybank branch. Your main responsibilities will include: Providing a seamless end to end customer experience by advising on appropriate products and services Being the brand ambassador for HSBC in our branch and liaising directly with customers Introducing, promoting and assisting customers with digital banking solutions Contributing to fulfil customer's needs by providing personal banking products and services with a customer centric approach Managing customer feedback and enquiries Participating in ongoing training and development plans To be successful in this role, you will need: A proven track record in customer excellence gained in banking, sales, hospitality or retail The desire to develop your financial expertise and grow your career Ability to understand and provide solutions to meet individual customer needs A proven ability to multitask and strong attention to detail The Higher School Certificate or equivalent certification Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations. We value different perspectives and are committed to building a culture where all employees are appreciated and respected. Applications from First Nations peoples are encouraged. #J-18808-Ljbffr