Role description We are seeking an experienced Service Designer for a short term contract to assist with a project with one of our clients in Perth, WA. This role will take the lead on facilitating, identifying and mapping out the high level service delivery needs for the whole organisation.
Someone who enjoys working with people, communicates well, asks for help, advocates modern design practices and is comfortable talking to customers, executives and board members.
Requirements 5+ years experience as a Service Designer, UX Strategist or similarExperience with human centred design, user research, service mapping, user journey mapping and prototypingTrack record facilitating workshops with complex, senior stakeholder groupsExperience driving strategy and storytelling about whole organisation servicesExcellent communication skills to collaborate with cross functional teamsNice-to-haves Experience working with clinical psychologists or counselling service teamsMentoring designers and researchersTechnology procurement, RFP's and tender processesCommercial experience and financial modellingInterest in the possibilities and ethics of software and digital systemsWe'd love to hear from you if: You love tackling ambiguous problems and shaping them into clear goalsYou leverage service design skills to align strategy, people and technologyYou thrive bringing clarity to uncertainty and prioritising actionYou value high quality, low friction, impactful digital service designYou are excited to help introduce design practices into a multi disciplinary team #J-18808-Ljbffr