At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24 / 7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.An Exciting Time to Join Sonder!Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.Our Impact And Scale1,000,000+ members across multiple countries200+ team members, plus an extensive network of on-the-ground respondersIf you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!About The RoleAs a Senior Social Worker at Sonder, you will play a vital role in supporting members and ensuring the delivery of high-quality care. You will conduct direct member sessions, provide counselling and case management, and advocate for members to access essential services. Additionally, you will offer training and mentorship to internal teams, manage complex case escalations, and contribute to quality assurance processes, all while adhering to professional and ethical standards.What You’ll Be DoingConduct two 55-minute direct member sessions per day, offering counselling, information, and referrals to external services.Develop and implement individualised management and treatment plans for members.Advocate on behalf of members to ensure they receive necessary care and services.Provide guidance and training to member support teams on domestic violence, child protection, and mandatory reporting guidelines.Participate in multidisciplinary team meetings to collaborate on care plans and case management.Manage escalations from member support teams, reviewing complex cases and providing expert social work input.Assist in quality assurance processes for the Level 2 team to ensure consistent service delivery.Support Social Work placements and provide mentorship to team members.Who are we looking for?The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.What you bring to the team;Tertiary qualification in Social Work and membership with the Australian Association of Social Workers (AASW).A minimum of 3 years of postgraduate experience in social work and / or case management.Strong clinical expertise in mental health, including risk assessment and crisis intervention.Proven ability to complete psychosocial assessments and implement effective management plans.Prior experience working across a variety of mental health issues, age groups and cultural backgrounds.Excellent communication, interpersonal, and time management skills.Resilience, adaptability, and a commitment to continuous improvement.Why join Sonder?Hybrid and flexible working environment.Gain free access to the Sonder app for you and your family.1000 annual contribution as part of your development plan + 2 days of study leave.Paid parental leave with an attractive return to work policy.Participate in our Employee Share Option Plan (ESOP).Salary packaging novated leasing.Access $250 annually to fund to invest in your wellbeing.Free coffee on Tuesdays and catered lunch on Thursdays.Team social fund to connect with your team.Dog-friendly office.Volunteer leave. 2 days per year to participate in meaningful causes.Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment.Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.
#J-18808-Ljbffr