Our clinic in Campsie is currently seeking a Medical Receptionist and Contact Centre Agent to join the team.
We are happy to accommodate a start date best suited to the successful candidate.
The role is a full time position working Monday to Friday, with shifts between 8:30am – 5:30pm.
Role Overview: In this role, you will have shifts in both Medical Reception and the Contact Centre, where you will be the first point of contact for our patients.
Your responsibilities will include: Medical Receptionist * Greeting patients warmly and assisting with check-in procedures.
* Answering emails and phone calls promptly and handling inquiries professionally.
* Billing procedures – private, Medicare, workers compensation, and DVA.
Contact Centre Agent * Answering phone calls promptly and handling inquiries professionally.
* Booking appointments across our four Canberra clinics.
* Billing knowledge – private, Medicare, workers compensation, and DVA.
What we're looking for: * Clear verbal and written communication skills.
* Strong organisational abilities to manage appointments and patient flow.
* Confidence working across multiple screens and systems.
* A background in customer service What we can offer you: ?? Wellbeing benefits * Fitness passport, including full gym access and a range of classes * Supportive management that values your well-being * Discounted and bulk billed scans and services for you and your family ?? Learning and development * Comprehensive training to help you put your best foot forward in the role * Career opportunities across our diverse Network ?? Workplace Experience * Collaborative and inclusive team * Free street parking and a quick 1 minute walk to trains and buses * Lots of uniform options to suit your preferences at no cost to you with annual top ups ?? Compensation * Industry-competitive salary and benefits package * Annual Remuneration Review With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network.
As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
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How to Apply: Ready to contribute to exceptional patient care?
Click apply now and upload an updated CV.
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