Job Description
As an Assistant Manager in Small & Medium Enterprise Banking, you will work in a team to build trusted relationships with customers.
Working closely with a Relationship Manager, you will manage a portfolio of customers by:
* Developing and maintaining a detailed understanding of the customer's business and financial needs
* Applying a customer-centric approach to support their business needs with suitable products and services
* Maintaining a well-managed portfolio compliant with all relevant policies and procedures
* Collaborating with product partners and other stakeholders to fulfil customer needs
Key responsibilities include:
* Proactively developing and maintaining strong customer relationships
* Managing multiple tasks and keeping track of customer documentation, banking transactions, and internal communications
* Familiarity with risk management concepts, particularly in credit risk, risk and market risk
* Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti-money laundering)
To succeed in this role, you will ideally bring:
* Prior experience in a commercial banking frontline role and commercial lending
* Strong communication skills to assist customers effectively
* Attention to detail when reviewing agreements and contracts
* Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors
At ANZ, we value diversity and inclusion. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.