Senior Administration Assistant - Murray Gardens
Are you a meticulous and organised individual ready to take your career to the next level? RetireAustralia is seeking a Senior Administration Assistant with a flair for finesse to join the team at our Murray Gardens Retirement Village located in Albury NSW.
About The Position
In this position, you'll be responsible for all high-level administrative duties, ensuring that all tasks are performed with precision, timing, and an impeccable sense of professionalism.
When the Village Manager takes a temporary leave of absence, you'll also take on the Village Manager's responsibilities, including implementing village budgets accurately and mastering all RetireAustralia's operational policies while aligning with all legislative requirements.
Reporting to the Village Manager, your duties will include:
* Coordinating the payment of invoices
* Preparing and receiving revenue in accordance with financial procedures
* Responding to emergency alarm calls from residents in strict accordance with Village procedures and guidelines
* Responding to and escalating complaints while maintaining effective relationships with all residents
* Liaising with local community groups to coordinate the provision of services and social resources
* Forwarding sales challenges that arise with outgoing residents, incoming residents, solicitors, and all other stakeholders
* Assessing, reporting, and actioning any risks and hazards
* Assisting in the completion of WHS Monthly Action Plans
We’re on the lookout for someone with:
* Demonstrated success in a similar role
* Demonstrated knowledge of current industry developments and standards
* Sound knowledge in Microsoft Suite, database applications, and basic financial systems
* Ability to build rapport and resilience to deal with client complaints
* Ability to manage and understand the diverse needs and wants of our clientele
* National Police Check (or ability to obtain)
* First Aid & CPR Certificate (or ability to obtain)
* Ability to pass a pre-employment medical and drug and alcohol test
Who we are
RetireAustralia is a leading private owner, operator, and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.
Across our villages in New South Wales, Queensland, and South Australia, we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.
With customers at the centre, a wonderful culture, and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark.
To take the next step in your career, click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.
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