162020
Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)
Ulladulla
Expand your career with a community minded and trusted bankBanking experience not required, excellent training providedCasual - $39.27 per hrNowra, Vincentia and Ulladulla branchesWe are looking for an enthusiastic Customer Service Representative to join our Nowra, Vincentia and Ulladulla branches in providing great service and support to IMB customers in relation to their financial needs. The role will appeal to someone who may be looking for flexibility and work-life balance, a change in career with a highly reputable and trusted employer, or looking to earn extra income in an interesting and diverse job role.
The main aspects of the role include: Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries.Exploring new opportunities to find the right financial solutions that may improve their position.Using various technologies, systems and digital platforms, cash handling and balancing.Working with your Manager and team to collectively achieve the branch goals and objectives.Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carrying out administrative duties.Casual - hours will vary from week to week and will cover branches within the region.To carry out the role successfully, you'll need to be able to demonstrate: Experience in sales and service, preferably in retail, banking or hospitality industries.Cash handling experience and an accurate eye for detail.A learning mindset and ambition to build a career in the banking industry.An aptitude for technology and proficient in MS Office programs/apps.Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment.A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements.A genuine desire to help people, work directly with customers as well as work with and support a team.A valid Driver's License and reliable transport with the flexibility and availability to travel and work at branches within the region as required.IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award-winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.
If you're looking to kick off your career in banking, or to try something new or even a complete career change, apply to IMB today!
IMB Benefits include: A supportive culture that actively promotes inclusion and the wellbeing of our employees.Competitive remuneration.Product concessions.Paid parental leave.Purchased leave options.Study assistance.Genuine investment in your learning and professional growth.Previous applicants need not reapply.
To apply, follow the prompts. Applications close December 1, 2024. For further information contact Kellie Beetson, Senior Branch Manager - ******. Please note that email applications are unable to be accepted.
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