WordPress Support Specialist – Real Estate Tech Company (Winning Agent)Location: RemoteType: Part-Time (only a few hours a week to begin, with the expectation of ramping up in the coming months as we grow)Start Date: ImmediateAbout Us:We’re a top-notch provider of real estate WordPress themes and IDX memberships. We’re on the hunt for a WordPress Support Specialist to join our team and help us keep our clients happy.Role Overview:You’ll be a key player, providing technical support, troubleshooting, and managing our sites. You’ll also help create new products and be our go-to person for all things WordPress.Key Responsibilities:Answer website support queries related to our products quickly and efficiently.Troubleshoot and fix websites for clients.Help with IDX Broker support and integration.Manage our sites, including updates, plugins, and backups.Assist in creating and posting new products.Run our support desk using Help Scout: Shared Inbox, Help Center, & Live Chat Software.Skills and Qualifications:Proficient at WordPress coding and troubleshooting.Experience with child themes.Knowledge of IDX, especially IDXBroker and potentially IHomefinder.Can create tutorials and how-to guides (bonus if you can make videos).Can set up a complete real estate website.Fluent in English (phone support required).Available during our support times (Monday-Friday 9am-5pm Central).What We Offer:Competitive hourly pay ($25/hr).Remote work opportunity.Long-term role with higher earning potential as company grows.How to Apply:Interested? Send your resume and any relevant work samples to cam@ null winningagent.com with “WordPress Support Specialist Application” in the subject line. Applicants with real estate website experience only will be considered, so please ensure to send such work examples. Please do not send AI-written cover letters (we can tell). Please also be aware that this role is only for a few hours per week for now, but we expect it to grow as the business grows in the coming months.
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