Location: Canberra, Australian Capital Territory, AU, 2600What you’ll be doingWe are seeking a highly skilled Storage and Backup Engineer with an enthusiastic sense of customer support, you will need to communicate and coordinate with clients to achieve the success.The role will involve:Delivery of technical support for the client/server environment in relation to storage and backupsMaintaining backups, restores both on perm and cloudProvide advice and guidance on storage and backup infrastructure configuration and environment leading practicesPatch and upgrade storage and backup systems in line with policy to ensure a secure and stable environment.Liaise with service providers to investigate and resolve issues and provide root cause analysis of supported systemsAssist in maintaining a knowledgebase of documentation such as as-builts/SOP/Wi for supported systemsEnsure timely resolution of incidents against SLA.Working ConditionsBased in CanberraContractAustralian Citizen with NV1 Security ClearanceWhat will make you successful in this role?5 years plus experience in Storage and Backup in enterprise environmentsExperience with Commvault (using on prem and Cloud storage) and Commvault Cloud (Metallic)Experience with enterprise storage including as NetApp.Highly Relevant certifications - Commvault, Veeam, NetAppWhy is this an exciting opportunity?Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.We currently have 1100+ professionals working across Australia, New Zealand, Singapore and Hong Kong who are using innovation to lead the way.The Managed Services division of Atturra provides leading Hybrid IT, Private Cloud, and Connectivity services, backed by decades of industry experience. Our expertise, combined with the strength of our people, makes us one of the most complete and prominent “as-a-service” providers in the market.What our people say:“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”Why you’ll love working hereCulture of possibilityAt Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, hard work and dedication.A strong set of company valuesOur culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.Valuable employee benefits• Career growth via succession planning, internal mobility programs, and mentorship opportunities.• Ongoing investment in professional development through industry certifications.• Employee benefits, recognition, and wellbeing platform.• Mental health support through our Employee Assistance Program.• Support for family and caring responsibilities, including paid parental leave.• Employee referral program, with monetary incentives offered.Commitment to supporting Australia’s veteransAtturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs’ Veteran Employment Commitment (VEC) and is committed to supporting Australia’s veteran community. We aim to enhance the employment experience for veterans by improving recruitment, support, retention, and leadership opportunities to ensure they have a meaningful and impactful career with us.
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