Gold Coast | RACV Royal Pines Resort
Part-time, 22+ hours (3+ shifts) per week
Discounts on RACV products & resorts
Job Summary
We are seeking a permanent part-time Security Officer to join our security department. The successful candidate will play a key role in maintaining and promoting a safe and secure environment for all guests, visitors, and employees of the resort.
About the Opportunity
This is an excellent opportunity for someone who wants to work in a fast-paced environment and make a positive contribution to the success of our resort operations.
Key Responsibilities
Building and maintaining positive working relationships with internal and external stakeholders, including staff, guests, and contractors
Crowd control throughout the resort and property, including group arrivals/departures, large conferences and events, bars, and restaurants
Traffic and parking control
Patrolling the property and surveillance duties
Monitoring various systems, including security, alarms, CCTV, and access point control
Check alarm systems and fire equipment
Maintain operation logs, accurate record keeping, responding to incidents, investigation, and report writing
Safeguarding company assets and managing security risks
Respond to emergency situations and liaise with emergency services
Maintaining the RACV values and culture
Requirements
Valid QLD Security Licence - Crowd Controller & Monitoring
Valid QLD Driver's Licence
Valid First Aid + CPR Certificate
Valid QLD Responsible Service of Alcohol Certificate
Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment
Experienced in managing multiple systems, including fire safety, CCTV, intruder alarms, and access control
Competent computer skills using MS Office & Outlook to fill in reports, daily logs, email communication
Experience responding to first aid emergencies, fire emergencies, and safety situations, drills, and use of equipment
Provide guests with a warm welcome and a consistent high standard of 5-star service
Excellent communication, decision-making, and negotiation skills, and maintaining effective working relationships with stakeholders
Work well in a team environment or be responsible to work autonomously, maintaining a friendly, professional, and positive attitude
Attention to detail, highly organised, and excellent time management skills
Excellent personal presentation
What We Offer
Permanent Part-time minimum 22 hours (3 shifts) per week
Competitive salary + penalties evenings, weekends, and public holidays
Discounts on RACV products & resorts
Employee of the month awards and recognition
Uniform
Parking onsite
The RACV Difference
Be part of a team who cares.
Back your ambition and find a new career with RACV.