Job Description
What you will be doing?
* Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
* Ensure the highest level of customer service is offered and maintained at all times to all guests.
* Provide efficient service for guest registration and departure.
* Maintain accurate guest accounts and provide accurate, helpful information.
* Maintain strict security procedures to ensure guest confidentiality and safety.
* Take responsibility of Night Manager duties in their absence.
About you
* Previous Night Auditor experience preferable.
* Strong knowledge of Opera PMS.
* Exceptional grooming, presentation and communication skills.
* An ability to work night shifts across a 7 day roster.
* An open, unrestricted driver licence - confidence in driving is essential.
* Responsible Service of Alcohol Certificate – Victoria.
Additional Information
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel recently opened on 1 July 2024.
The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, is located just steps away from Terminal 4, Melbourne Airport. Guests can enjoy access to a fitness centre, conference rooms, pool, co-working space and a number of food & beverage venues which form the hub of the mixed-use precinct.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
* Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
* ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
* Complimentary car parking.
* Mental health and well-being support initiatives.
* Access to our Employee Assistance Program.