Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions applying their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification directive ensures our customers’ projects are staffed with the best in the business.
The Oracle Consulting organization strives to grow revenue and increase value contribution to our customers by:
1. Providing best of industry service to improve customer satisfaction and enable business requirements
2. Leading innovation, expertise and specialization through a dedication organization
3. Driving the most agile and efficient solution while growing existing customers base
4. The high profile delivery team will be instrumental to Oracle’s future and growing success
Description
What You’ll Do
The Consulting Client Solution Executive will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through sales. To achieve this, the opportunity professional would be responsible for outstanding customer engagement and enable the expansion of the Oracle customer base.
Key Responsibilities
5. Lead & manage Consulting opportunity activities for Oracle SaaS Applications on assigned opportunities
6. Drive bookings for both mainstream & new business; fulfil bookings quota allocated to you
7. Develop mid to long term account plans to achieve business growth & secure market leadership; perform overall pipeline management & regularly keep the Oracle Consulting Management advised of opportunities progress
8. Establish strong, lasting and collaborative relationships with the Oracle Opportunity Management and Field organization, and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
9. Craft the solution for winning deals
10. Drive the opportunity management process for our clients/prospects
11. Assist in the bid management process for clients/prospects
12. Ensure success of each engagement both financially and from a customer satisfaction viewpoint
13. Support successful Delivery paving way for Expansion
14. Manage issues between Oracle and customers to achieve positive outcome
Required Skills/Experience
What You’ll Bring
You must have a strong track record with 10+ years opportunity management experience with substantial interaction experience with customer executives and decision makers. You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain relationships at the executive level.
Content Knowledge:
15. Strong knowledge of Enterprise Software or SaaS (ERP, HCM, CX, etc)
16. What works and does not work for SaaS and Cloud projects
17. Sales or Delivery experience and knowledge on Oracle's SaaS applications is preferred
Professional Skills:
18. Ability to work within a highly driven and complex environment
19. Perseverant, 'can-do' attitude (. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
20. High levels of energy, creativity and enthusiasm with a desire to work with a winning team
21. Problem solver who is curious, passionate about results and highly customer focused.
22. Proven track record to operate in a networked environment (matrix-model, multiple reporting/interaction-lines)
23. Strong people/interpersonal skills with proficient written and spoken English
24. Excellent interpersonal & leadership competence
Life at Oracle ANZ:
An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to take on new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To cultivate the talent that makes this happen, we work hard to build a vibrant and rewarding workplace that celebrates diverse, multi-talented teams where everyone can contribute. We take care of each other, and value giving back to the community.
Career Level - IC4