Job Description
SMAART is proud to partner with a standout client in the travel and tourism industry.
This established business provides unique and unforgettable experiences for its clients.
They specialise in organising immersive tours that offer cultural enrichment and relaxation in equal measure.
With a focus on excellence and attention to detail, they strive to exceed expectations and create memories that last a lifetime.
What We Offer:
* $60-65k+super based on experience
* City Fringe Location (east of the city)
* Opportunities for professional development and career advancement within a dynamic company
* Working from home flexibility
* Comprehensive paid training and onboarding experience
Position Overview:
As a Travel Consultant, you will be at the heart of our operations, working behind the scenes to coordinate all aspects of our tours.
You will gather and distribute client requirements, compile tour instructions, and ensure all financial aspects are managed efficiently.
Your client-focused approach will make you a trusted, supportive solution provider, fostering strong relationships with both clients and suppliers.
Key Responsibilities:
1. Book, reconfirm, and liaise with suppliers and clients to ensure all travel arrangements are in place.
2. Ensure all client and supplier requests are actioned in a timely fashion.
3. Stay updated with industry trends, new suppliers, and destinations to enhance your knowledge.
4. Manage any issues that may occur prior to departure or whilst on the road.
Our Ideal Candidate:
We are seeking a candidate with strong organisational skills, able to manage multiple tasks and priorities simultaneously.
Proficiency in Microsoft Office Suite and the ability to quickly pick up new systems/applications are essential.
Experience in tour operations, logistics coordination, or a similar role within the travel industry is highly desirable.
This role would be best suited to someone with a strong administration background and a high level of coordination and operational experience.