**Job Summary**
Bupa Ballina, a care home in the scenic seaside town of Ballina on the North Coast of NSW, seeks a dedicated and compassionate leader to provide high-quality care to residents.
About The Role
We are looking for a General Manager with experience in managing operations within an aged care or healthcare setting. The successful candidate will oversee a dynamic team and ensure our residents receive the highest standard of care in a welcoming, safe environment.
Key Responsibilities:
* Collaborate with the Care Manager and clinical staff to ensure care services align with individual resident needs and Bupa's standards.
* Develop and implement continuous improvement plans to enhance resident experience and care outcomes.
* Ensure all feedback, concerns, and complaints are addressed promptly and in accordance with Bupa's guidelines.
Requirements
* Proven experience in managing operations within an aged care or healthcare setting.
* Strong leadership skills with the ability to motivate, inspire, and manage a team.
* A commitment to quality care and improving the resident experience.
Culture
The General Manager is responsible for continuing to foster a supportive and professional working environment within the care home. We foster a culture that supports teamwork and collaboration focused on delivering optimum resident outcomes.
Benefits
* Competitive salary package and management bonus
* Flexibility across our 24/7 operations
* Generous leave provisions including 14 weeks paid parental leave