The Coastal Clinic Plastic Surgery & Aesthetics, Southport, Gold Coast Are you looking for an exciting career in Plastic Surgery and Aesthetics? Do you have a passion for delivering exceptional customer care and experience? If so, we want you to be part of our distinguished team! The Coastal Clinic is a premier Plastic and Reconstructive Surgery practice, established by Specialist Plastic and Reconstructive Surgeon Dr. Drew Cronin (MED******** ). We pride ourselves on our commitment to providing exceptional patient care and are seeking a professional who embodies our values.
Role Overview As a Medical Receptionist, you will be the first contact for our patients, playing a vital role in delivering a supportive and positive experience. This position requires both general medical reception duties and assistance with basic marketing activities, such as curating before and after images and posting on social media.
We can offer part-time or full-time positions for the right applicant, with hours typically ranging between 8:30 am and 4:30 pm.
Responsibilities: Answering and directing incoming callsManaging patient enquiries and ensuring positive communicationAnswering general patient questions about our servicesManaging patient bookings and ensuring smooth patient flow during clinicsDiary management and scheduling appointmentsProcessing payments and managing patient administrative requirements, including email and face-to-face correspondenceAssisting with the curation of before and after images for marketing purposesSupporting social media posting and engagementPerforming other general administrative duties as requiredThe successful candidate will: Have at least 3 years' experience as a receptionist, ideally in a medical or surgical settingFocus on delivering exceptional customer/patient care and experiencePossess strong interpersonal skills and impeccable personal presentationDemonstrate a courteous and professional phone mannerBe proactive, capable of working autonomously as well as within a teamExhibit excellent problem-solving, multi-tasking, and time management skillsShow great attention to detailThe following skills will be highly regarded: Experience in a similar role, with a minimum of 3 years working within a surgical clinic; experience in a plastic surgery practice is highly desirableExperience with Genie Solutions Practice Management software and/or Zenoti is desirableJoin Our Team We are a close-knit, dynamic team dedicated to excellence, and we would love to welcome someone who shares our values and culture. If you thrive on helping others, use initiative, and strive for excellent patient outcomes, this is the role for you!
Location Our clinic is conveniently located on Nerang Street in Southport.
Check us out on Instagram @dr_drewcronin @the.coastal.clinic @the.coastal.clinic.aesthetics.
How to Apply: Please apply through SEEK.com with an attached cover letter.Only successful applicants will be contacted.