The role:
The Converged Network Technician will be required to follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
In addition to this, you will be responsible for:
1. Collaborating with eHealth staff and vendors to diagnose and resolve complex problems, guide prioritisation and ensure issues are fully engaged through to resolution within Queensland Health including the further advancement of networks and unified communications across the HHS.
2. Driving continuous improvement by evaluation of current capability against available technology and develop service improvement proposals and projects for management to act upon thereby leveraging efficiencies to meet emerging business needs, whilst training staff in understanding new and emerging technology.
3. Providing