#533763 Administration Officer
Patient Services Department
Calvary Mater Newcastle
Permanent Full-Time
* Permanent Full-Time
* Salary Classification: Administration Officer Level 3, Yr 1 - 2.
* Remuneration: $34.46 - $35.54 per hour + superannuation + annual leave loading + salary packaging options + RDO's
THE ROLE:
The Administration Officer is responsible for efficient clerical support in all areas of the Patient Services Department. The position is rostered on a 7 day per week 24-hour roster in Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard roles.
DUTIES:
* Reception of patients, visitors and staff.
* Perform Switchboard duties, follow all guidelines and internal procedures.
* Answer phone calls in a timely manner, with courtesy and consideration for the caller.
* ED Registrations, Admissions, Discharges and Transfers according to hospital requirements.
* Retrieval of medical records, filing in accordance with local procedures and associated medical record tracking.
ABOUT YOU:
* Demonstrated experience in administration and reception duties, including computer skills in a people health care environment.
* Basic knowledge of Medical Terminology.
* Excellent communication, customer service and people skills and the ability to manage sensitive and confidential situations and information with the discretion required in a hospital setting.
* Willing and able to work shift work with flexibility to adapt to short-notice work requirements when required and across the 24 x 7 roster.
* Ability to undertake required work flows efficiently, to set priorities if needed, and to use initiative in applying work practices in a busy work environment and as a part of a larger team.
* Demonstrated commitment to own personal and professional development.
HOW DO YOU APPLY?
* Click ‘Apply for Job’ and follow the prompts. As part of your application, you will be asked to:
* Create a profile in our Calvary People Platform (if you are not an existing user)
* Attach a current resume.
* Provide a written response to four (4) selection criteria.
* Cover letters are optional (1-2 pages max.)
Please note: Only the criteria in the application needs to be addressed, however you’ll be assessed against the full list of Essential Criteria located within the attached Position Description.
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