**About Us**
Marsh JLT Risk Solutions Pty Ltd is a standalone business unit within Marsh Pacific, a leading risk management and insurance broker. We have a 95% market share across Australia and offer innovative solutions to protect assets, people, and communities.
Our team has developed a unique method for providing risk financing and management solutions to Local Government clients. We work closely with mutual funds, demonstrating our ability to innovate and deliver effective solutions that meet the needs of our clients.
We proudly service over 500 Local Government organisations across Australia. Our Perth office manages a not-for-profit industry-based mutual indemnity scheme (LGISWA) owned by 145 Western Australian local governments, catering to their unique requirements.
Job Description:
We are seeking a highly skilled Senior Claims Consultant to manage a portfolio of Workers Compensation claims based in our West Leederville office. The successful candidate will be responsible for delivering high-quality claims management services, working collaboratively with clients and our broader claims team to produce cost-effective outcomes for the scheme.
The ideal candidate will have:
* Experience in Workers Compensation and claims management
* Knowledge of relevant acts and principles governing workers' compensation
* Ability to manage complex claims and make liability decisions
* Strong communication and stakeholder management skills
* Computer literacy, including intermediate skills in MS Excel, Outlook, and Word
* Good negotiation skills and ability to influence positive outcomes
Responsibilities:
The Senior Claims Consultant will be responsible for:
* Dealing efficiently with client enquiries
* Contributing to planning and delivery of relationship management through regular and constructive communications with clients
* Visiting clients and legal providers regularly
* Providing end-to-end claims management
* Submitting claims reports as required
* Ensuring compliance with the Worker Compensation and Injury Management Act 1981, including the Principles and Standards as set out by the Regulator
Why Work with Us:
We offer a dynamic and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on our clients, communities, and organisation. Our scale provides opportunities for career growth, benefits, and rewards to enhance your well-being.
MarsJLT is committed to creating a diverse, inclusive, and flexible work environment, embracing diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.