Milestone IT is seeking talented Level 2 On-Site Engineers to join a dynamic team at one of our prestigious clients. What you'll be doing: Resolving complex IT issues escalated from the service desk Troubleshooting hardware and software problems Implementing solutions to prevent recurring issues Collaborating with other IT teams to ensure smooth operations Providing excellent customer service to end-users What you'll need: Strong technical skills in resolving the tickets Excellent problem-solving and analytical skills Ability to work independently and as part of a team Strong communication and interpersonal skills Why join us? Opportunity to work on challenging projects Career growth and development opportunities Collaborative and supportive team culture To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Ethan Anderson on 0396706682.