452 Flinders St, Melbourne VIC 3000, Australia Req #2247Thursday, 28 November 2024Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!About the roleIf you're an experienced full stack .NET C# developer, we'd love to hear from you! Join this tight knit Melbourne based team working within the energy and billing space. In this role you'll provide development and support to core business support systems to ensure that changes to enhance the business are delivered, as well as continued business operations.What you’ll be doing day-to-dayYou’ll work as part of our Energy (Electricity and Gas) development and operations team, sharing knowledge and skills with colleagues. Building functional changes to systems and managing and resolving tasks submitted through the business support ticketing system. Conducting root cause analysis of issues, managing, fixing or escalating them. You’ll work as part of the project development team, sharing knowledge and skills with colleagues and perform daily, weekly and monthly checks to ensure systems and processes are running optimally.Key aspects of the roleMaintain and support CRM/Billing applications. Ensure that these applications continue to provide the company’s business critical processes in line with the business requirements.Resolve complex application queries and problems, demonstrating high standards of service and application specific knowledge to meet business needs to agreed performance levels.Analyse business requirements, application functionality and processes. Consult with subject matter experts in the provision of solutions in line with business requirements and agreed targets.Respond to internal requests from other areas of the business in a timely manner and work proactively to limit the impact on the business.What You’ll bring to this roleMinimum 5 year’s commercial experience within IT development with .NET, C# and VB coupled with the ability to read and understand complex code.Development experience within the Energy/Telecommunications industry with an understanding of CRM/Billing systems is ideal.The ability to keep abreast of continual, rapid changes in services and technologies.Skilled at identifying root causes to re-occurring issues and raise with the business.Thinking outside the box to provide simple, customer focused solutions to support business initiatives.Excellent analytical and problem-solving skills are essential.Must possess a good understanding of .NET, C#, and VB, Oracle, Visual Studio, Azure DevOps, JIRA, Unit Testing.Experience and understanding of full stack development and an interest in learning new technologies such as MuleSoft and Salesforce.What We OfferWorking at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:Diverse and dynamic teams with a supportive and inclusive culture.Supportive career development plans with comprehensive ongoing training, support, and development opportunities.Flexible hours and a hybrid working environment.Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service!Study assistance programs to excel your personal growth, learning and development.Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.About UsAs Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.Ready to take the next step?If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
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