Conference and Events Coordinator
We are seeking a highly organised, creative, and passionate Conference and Events Coordinator to join our professional team at RACV Royal Pines Resort.
This is a fixed term 12 month contract (maternity leave cover) where you will turn ideas into successful events, ensuring the client's vision comes to life through planning and delivery.
About the Opportunity
* Reporting to the Conference & Events Manager, you will play a key role in ensuring the smooth and seamless delivery of each event.
* You'll have strong industry knowledge and the ability to manage large and multiple events concurrently in a fast-paced environment.
Your Key Responsibilities
* Build strong relationships with clients, suppliers, contractors, internal departments, and other stakeholders.
* Attend site inspections, plan and coordinate events to meet the client's expectations.
* Maintain an in-depth knowledge of property operations, products, and services.
* Contribute to business growth and targets by identifying selling opportunities.
* Prepare event orders, attend meetings, resolve issues, and communicate event information with stakeholders.
* Perform administrative duties such as invoicing, forecasting, budgeting & reporting.
* Review feedback and write post event reports.
You'll Need
* Previous experience in a Conference & Events Coordinator role in a 4-5 star hotel/resort, convention centre or similar environment.
* Understanding of customer service standards & managing effective client relationships.
* Possion for events, understanding of industry trends, and food and beverage operations.
* Knowledge of PMS Opera, desirable and proficient in MS Office, Outlook, and administration duties.
* Excellent written and verbal communication skills.
* Demonstrate attention to detail, effective time management, and problem-solving skills.
* Work well in a team environment or autonomously.
* Be willing to work occasional events outside of regular hours.
* Excellent personal presentation.
What We Offer
* Full-time fixed-term 12-month contract.
* Competitive salary.
* Generous employee benefits & discounts on RACV products & resorts.
* Employee of the month awards & recognition.
* Opportunities for training, development, and career progression.
* Parking onsite.