Hospitality ManagerBe part of the growth in our businessA rewarding work environment for professional development and career advancementA premium brand that will appreciate your dedication to service excellence.Redefining the notion of 'institutional' dining, Chartwells brings the vibrant experience of High Street food to the world of education.
Our commitment goes beyond food; we provide tailored solutions with a primary emphasis on enhancing the value of hospitality services within educational settings.The PersonMinimum 5 years of experience in Food and Beverage managementProven leadership and management skills, with expertise in both people and operational systemsExperience managing a diverse and complex operation, including residential services, high-volume cafés, laundry, and preventative maintenance programsBroad experience and a flexible approach to adapting to different challenges and environmentsProactive and strategic management style, with a focus on delivering consistent resultsStrong culinary background paired with front-of-house expertise, ensuring seamless service and qualityExcellent ability to engage with students and build strong, lasting client relationshipsA hands-on leader who thrives on mentoring and developing a high-performing teamPassionate about food and hospitality, with a commitment to promoting healthy eating habits and enhancing the customer experienceStrong financial acumen with the ability to manage budgets, analyse P&L reports, and provide strategic insightsKey DutiesTake a proactive approach in leading daily catering and dining operations, ensuring seamless service delivery and high standards of quality.Oversee stock control and cost management, ensuring budget targets are met while maximizing operational efficiency.Inspire, mentor, and support your team to reach their full potential, creating a positive and motivated work environment.Consistently provide outstanding customer service, exceeding the expectations of both clients and students through attention to detail and a customer-first mindset.Develop and implement strategies to drive customer engagement and satisfaction, adapting to feedback and evolving needs.Ensure all health, safety, and compliance standards are consistently met, maintaining a safe and welcoming environment for staff and customers.Monitor and analyze operational performance, identifying opportunities to streamline processes and improve service delivery.The BenefitsEasy access to 100+ retail discountsOpportunity to learn new skills and move to different internal rolesAccess to a wide variety of training & developmentWork life balance, most school holidays offWork largely within school hours and spend time where it counts - with familyClear career paths and support to achieve your goalsApply Today!For any further queries, please send an email to #J-18808-Ljbffr