Job Summary
We are seeking a casual Porter to join our Front Office Team at Hyatt Regency Brisbane. As the face of the hotel, you will create magical memories for our guests by delivering exceptional service and exceeding their expectations.
About the Role
The successful candidate will be responsible for:
* Valet parking of guest cars
* Delivery of luggage to guest rooms
* Assisting with guest enquiries e.g. directions, recommendations
* Handling guest feedback and resolving any complaints
* Maintaining a high level of grooming and personal presentation
* Demonstrating high levels of both written and verbal communication
* Working a variety of shifts including early mornings, late nights, weekends, and public holidays
* Having unrestricted working rights in Australia
Requirements
To be successful in this role, you will need:
* Previous experience with Opera is advantageous
* A full Open Drivers License within Australia
* Manual Drivers License advantageous
About Us
At Hyatt, we care for people so they can be their best. We believe in the power of belonging - of making people feel at home no matter where they are in the world. Our values of Experimentation, Wellbeing, Respect, Integrity, Inclusion, and Empathy are at the core of what we do.