Digital Services Officer
Apply now »
Date: 30 Oct 2024
Job Location: Cairns, QLD, AU
#job-location.job-location-inline { display: inline; }
Company: Central Queensland University
About this Opportunity
1. Continuing, Full Time
2. Digital Services Directorate
3. CQUniversity Cairns
4. Higher Education Worker Level 6
5. Total Remuneration $107,321 to $115,586 pa (including salary of $90,688 to $97,672 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working at CQUniversity
The Digital Services Directorate is responsible for information and communications technology (ICT) and library services for CQUniversity campuses. As Digital Services Officer, you will play a pivotal role in shaping the future of our campus technology infrastructure. Your primary objective will be to coordinate the installation and maintenance of ICT and audio-visual equipment, manage complex projects, and provide exceptional customer service to our diverse university community.
We are looking for a proactive, detail-oriented professional with significant technical experience and expertise in using ICT systems and services. You will confidently resolve technical issues, oversee equipment deployment, and support learning spaces, adhering to university guidelines, and consistently upholding a high standard of service.
At CQUniversity, you will be part of a vibrant team committed to excellence in higher education and student success. This role offers an opportunity to make a meaningful impact on the lives of students and the success of the organisation, all within a supportive and collaborative work environment.
Be Rewarded
6. 6 weeks annual leave
7. Generous carers, maternity and paternity leave
8. 17% superannuation (with the choice of joining an award-winning superfund)
9. Flexible and inclusive work / life balance
10. Fantastic staff professional / career development opportunities
11. Access to an Employee Assistance Program
Position Requirements
12. A relevant degree with at least 2 years of post-degree relevant experience, or an equivalent combination of relevant experience and/or education/training.
13. Proven skills in supporting ICT systems and services, including video conferencing, audio-visual technology, office productivity software, and university sector operating systems (e.g. Microsoft and Macintosh).
14. Ability to liaise, advise, influence, and negotiate with clients from diverse backgrounds.
15. Experience working independently and collaboratively on projects, resolving complex customer problems.
16. Excellent customer service skills and communication abilities, both oral and written, with a focus on simplifying technical information.
Position Description
For further information about this position, please refer to the Position Description.
Apply today for a career that changes lives
Applications Close: 11:59pm, Wednesday, 13 November 2024
Job Requisition ID: 5274