Job Title: Telstra Retail Customer Service & Sales Consultant
As a Retail Sales Consultant, you will delight Telstra's customers through outstanding customer service by providing an exceptional in-store customer journey and empowering them to identify the products and services they need to transform their telecommunications experience.
Purpose of the Job
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
Responsibilities
* Deliver outstanding customer service and support to customers
* Provide an exceptional in-store customer journey
* Empower customers to identify the products and services they need to transform their telecommunications experience
What We Offer
At Telstra, we offer a range of benefits that will make your career with us rewarding and fulfilling:
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave – do it your way
* Unlimited access to 17,000 learning programs – something for everyone
* Monthly performance rewards and recognition programs
Requirements
To be successful in this role, you will have:
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service within a busy environment
Join Our Team
We are an equal opportunities employer and welcome applications from diverse backgrounds. If you're passionate about delivering exceptional customer service and want to build a meaningful career with a leading Australian brand, apply now.