Yd. Assistant Store Manager - Casuarina, NTYD-751 YD CASUARINA NT, SHOP GD229 CASUARINA SQUARE, CASUARINA NT, Northern Territory, Australia Req #6042Monday, 14 October 2024POSITION PURPOSE As Assistant Store Manager, you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people-first culture that prioritizes succession and retention.As an Assistant Store Manager, you will: PEOPLE Create and maintain a people-first culture that values development, collaboration, transparency, and open communication.Lead, coach, and support the store team to achieve people, performance, planning, and operational goals.Provide regular and effective feedback that prioritizes professional development and internal progression in a professional and people-first manner.PERFORMANCE Ensure the team is delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.Drive and maintain sales performance within the store in line with retail goals, budgets, and KPIs.Support the Store Manager to plan and execute VM guides to the VM guideline standard.Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.Be the primary point of contact and manager on duty on Store Manager's RDO and Annual Leave.At yd., we are passionate about our people, and we will offer you: A fun, inspiring, and challenging environment.A rewarding incentive program like no other retailer!Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.Mentoring, training, and development to support you on this journey.If this sounds like you with Assistant Store management experience, please send through your expression of interest and apply! #J-18808-Ljbffr