The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a clear vision for a business that would make a positive impact on people and the planet.
We're a pioneering cruelty-free beauty brand with over 40 years of experience, and we're still committed to our core values of empowering people and enriching the environment.
Our activist roots run deep, from our iconic window posters to our vegetarian products and campaigns.
We stand up for what we believe in and always strive to do things differently.
The Body Shop is dedicated to generating a positive economic, social and environmental impact, and we need someone who shares our passion and commitment.
Your Role
To support the store management team in driving sales and profit within the store by delivering exceptional customer service on the shop floor at all times.
To demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.
About the Role
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from.
Our team are on-hand to talk with customers every day, learning their needs and recommending fantastic products that make them feel good.
We offer products packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
As part of our dedicated team of Consultants, you will:
* Offer expert advice to our customers
* Provide an inspirational insight into The Body Shop products and philosophy
* Learn the products, their origins and engage with customers to experience a range that suits their preferences and lifestyle
What We Look For
We're looking for someone with strong interpersonal skills to build rapport with customers, customer service experience is ideal.
You should be able to communicate and listen effectively, have a genuine passion for beauty and the retail industry, and be available for evening, weekend, and holiday shifts.
Talent Drivers
Collaborative Skills
Personal Conduct
Commerciality
Purpose