Join a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.
What's in it for you
A strong focus on your development and progression with a range of internal promotion opportunities in a growing organisation
Friendly and supportive team environment with team and social events
Benefit from the leadership team's wealth of knowledge and experience and their desire to see you succeed
Supportive and and friendly team culture with a range of social events and benefits
About the Role
You'll join a team dedicated to assessing motor claims and providing an end-to-end service for customers and internal stakeholders. In this role, your responsibilities would include:
Assess the eligibility of customers' claims for a hire car vehicle
Make claims determinations based on your previous experience
Arrange hire car vehicles for customers
Coordinate the repair of customer vehicles
Provide a consultative approach and provide end-to-end claim management
Effectively follow, gather and interpret internal policies, customer information and documentation
Working hours for this position are 8.30am-5pm Mon-Fri. This position requires you in the office 4 days a week.
What You Will Bring
1-2 years experience in motor or property claims
High level attention to detail and ability to follow processes and procedures
Excellent verbal and written communication skills
Strong desire to provide a positive outcome for the customer and service their needs
Next steps
If you think you are the right person for this role and are excited to join a team making a positive impact while engaging in fantastic opportunities for growth and development then please apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant at ******
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
motor claims, property claims, claims, claims processing, administration, admin, call centre, contact centre, customer service, inbound, outbound, insurance, banking, finance
qualifications
Motor or property claims
education
Secondary School/High School