For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering industry in Australia. With 50+ locations and a team over 2,300 nationwide, Bidfood is recognised as one of the country's leading distributors to the industry. An opportunity exists for an adaptable team player to join our Customer Service team at our foodservice branch located in Burleigh Heads.About the Role: Reporting to the Customer Service Manager, this position is responsible for providing a high level of customer service over the phone and to external customers in addition to performing other administrative tasks and reports. Training on our in-house systems provided will be provided.Duties: Manage inbound and outbound calls with customers Process orders Generate sales and promote products and services on offerWork co-operatively across a busy sales team environment General clerical duties and liaise with other departmentsSkills and Experience: Confident phone manner and excellent communication skillsSuperior customer service skills with the ability to build and maintain successful working relationshipsStrong organisational skills, with the ability to prioritise and multi taskAble to work as part of a team and autonomouslyExcellent computer literacy, including the ability to quickly learn internal systemsSales experience and an understanding of the foodservice industry or an allied industry would be an advantageBidfood can offer you: Staff Discounted Pricing on 4000+ itemsAccess to online workforce development programsTeam member access to Corporate Health Plans and other staff benefitsEmployee Assistance programs to support Staff and their familiesIf you believe you are the right person to join our business and drive our company's strong belief in customer service, please apply with your cover letter and confidential resume.Applications close: Friday 8th November 2024 Please note only shortlisted candidates will be contacted