About the Role
Apex Radiology at Peel Health Campus is seeking an experienced part-time Receptionist to be a key member of our team as the face of our organisation, delivering exceptional services to patients, referrers, and community.
Main Responsibilities:
* Representing Apex Radiology as the first point of contact, meeting and greeting patients at the front desk with the highest standards of service.
* Answering telephone calls and responding to patient inquiries in an efficient and sensitive manner.
* Making patient bookings while maximizing appointment slots to ensure optimal utilization of resources.
* Informing patients of relevant preparation requirements, costing estimates, and requesting concession cards as needed.
* Actioning patient referrals as part of a multi-disciplinary team consisting of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers, and Nuclear Medicine Technologists.
About Us
Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in technology platforms. We have established a strong reputation for quality, excellence, and innovation.
We provide comprehensive radiology and tele-radiology services to private medical facilities, public hospitals, and WACHS (Western Australia Country Health Service) across Western Australia.
We are part of the Integral Diagnostics Group, one of the largest private radiology providers in Australia and New Zealand.
About the Opportunity
This is a 6-month fixed-term part-time contract with a possibility to extend for a further 6 months.
You will have the opportunity to develop and grow with our supportive and friendly team, who provide training to help you achieve your goals.