Job Category: Ten Tops, customer service
Employee Type: Casual
ABOUT THE ROLE:
The Ten Tops assistant's main responsibility is to ensure their section/store is adequately stocked and well merchandised and presented to maximize sales and provide excellent customer service at all times, including possible operation of the register if required. In a small team, you will need to be skilled across all areas.
Responsibilities include:
* Strong culture of safety at all times including the correct use of carton cutter, ladders & trolleys.
* Undertake the department's procedures as per the Ten Tops standard.
* Effective communication. Ask questions if you are not sure.
* Provide customer service to our valued clients, efficiently and accurately.
* Ensure a high level of merchandising and presentation standards with your work area at all times.
* Stock, replenish, and rotate shelves and displays. Rotation is paramount.
* Ensure your working area is contained. Trolleys, ladders, and boxes to one side (neat & tidy) so you don’t create a trip hazard or impede customer flow.
* Section off and clean up all liquid spills immediately.
* Operate and balance the cash register.
* Have a high standard of presentation with yourself & uniform.
* Ensure a happy workplace where people love to come and work.
* Follow instructions of managers at all times.
* Assist with product selection as required.
* Cleaning duties as required.
* Be happy, punctual & reliable.
IS THIS YOU?
* Keen to learn new skills.
* Can listen and take instructions.
* Enthusiastic to work with a team and connect with people.
* High presentation.
* Excellent communication skills with an extrovert persona.
ABOUT US:
At Ten Tops, we know value; that’s why EVERYTHING in our stores is $10 or less. Yep - it’s that simple, NOTHING in store is over $10.
We want you to save BIG on everyday items across a range of categories. From pet care, household cleaning, grocery, confectionery, health & beauty, toys & games, tech, stationery, party, arts & crafts, and everything in between.
This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training, and up-skilling to set you up in a career.
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