About the roleWe are seeking a full-time Medical Receptionist to join our team at City of Refuge Pty Ltd in Hervey Bay, Queensland. This role is essential to the smooth running of our busy medical practice, providing a welcoming and professional first point of contact for our patients.What you'll be doingGreeting patients and visitors, and managing patient flowAnswering and directing phone calls, taking messages, and booking appointmentsMaintaining accurate and up-to-date patient records and filesCoordinating with medical staff to ensure efficient patient careHandling cash and EFTPOS transactions, and reconciling daily takingsOrdering and maintaining medical supplies and stationeryWhat we're looking forProven experience as a medical receptionist or in a similar customer-facing roleStrong communication and interpersonal skills, with a friendly and professional mannerExcellent organizational and time management abilitiesProficient in using medical software, Microsoft Office and other relevant computer programsAbility to work well under pressure and adapt to changing prioritiesCommitment to maintaining patient confidentiality and privacyWhat we offerAt City of Refuge Pty Ltd, we are committed to providing a supportive and flexible work environment that values our employees' wellbeing. In addition to a competitive salary, we offer a range of benefits, including:Ongoing training and development opportunitiesDiscounted medical services for employees and their familiesGenerous annual leave entitlementsOpportunities for career advancement within the organisationA collaborative and friendly team cultureAbout usCity of Refuge Pty Ltd is a leading healthcare provider in the Hervey Bay region, offering a wide range of medical services to the local community. We are committed to delivering the highest quality of patient care and creating a supportive and inclusive work environment for our team.Apply nowHow do your skills match this job?Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a medical receptionist?Which of the following Microsoft Office products are you experienced with?Do you have reconciliations experience?Which of the following medical practice management software do you have experience with?
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