Job Description
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About the Role
We are seeking a dynamic and experienced Information Technology Manager to lead our Ipswich-based manufacturing organisation's IT operations. This role plays a pivotal part in ensuring the company's IT systems, networks, and applications are well-managed, secure, and aligned with strategic business goals.
Main Responsibilities
* Strategic Leadership: Manage and lead the company's IT infrastructure and enterprise information systems, aligning technology strategies with business objectives.
* Project Management: Oversee IT projects from start to finish, ensuring successful implementation, training, and resource allocation.
* System Evaluation & Implementation: Research and recommend software solutions to boost operational efficiency and support strategic goals.
* Vendor & SLA Management: Collaborate with external vendors to manage hardware, software, and support services. Ensure compliance with contracts and SLAs.
* Training & IT Support: Provide staff with appropriate IT training and act as the point of contact for internal IT support.
* Security & Compliance: Ensure network security, data backup, disaster recovery plans, and compliance with industry regulations.
Requirements
* Qualifications & Competencies: Proven ability to lead teams and project management experience in IT. Strong organisational and time management skills, with the ability to prioritise competing demands.
* Expertise: Expertise in evaluating, selecting, and managing IT systems, with a focus on cybersecurity. High proficiency in Microsoft Azure, Intune, Entra ID, and Azure AD.
* Commercial Acumen: Commercial acumen and the ability to manage technology budgets effectively.
Experience
* Required Experience: 5-10 years of experience in a leadership role within IT infrastructure. Proven experience with cybersecurity initiatives and ERP systems. Hands-on experience with SharePoint and other enterprise-level software systems.
Certifications
* Educational Requirements: Tertiary qualifications in Information Technology or a related field. Relevant certifications in IT infrastructure, project management, or cybersecurity are preferred.