AUTHENTICALLY YOU Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Sydney is now casting an Assistant Moonlight (Night) Manager to lead our overnight hotel operations and guest services team. Reporting to the Welcome Manager this integral role provides a high level of service to guests experience and presents an amazing opportunity to play a key role in the world's largest W Hotel, with 585 rooms, suites and studios. The ideal candidate will have strong organizational, communication, and leadership skills, as well as a deep local understanding of the guest journey.If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.JOB SUMMARY Overseeing all front office and guest services operations during the overnight shiftResponding to guest enquiries and requests in a timely and professional mannerMonitoring hotel security and safety, including conducting regular property patrolsTroubleshooting any issues that may arise and implementing appropriate solutionsSupporting the day-time management team by providing updates and escalating any concernsEnsuring all hotel processes and procedures are followed during the overnight hoursManaging the overnight front desk team, including scheduling, training and performance managementBalance the needs of their team, their guests, and the business itselfMaintain a focus on excellence and continuous improvementBENEFITS Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friendsThe best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott InternationalDiscounts on food & beverage across all our hotelsRecognition programs to keep you motivatedWellbeing & mindfulness programs to ensure you stay healthyEmployee Assistance Program'Great Places to Work' certifiedMI RECOGNITION Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.MI CAREERS SOCIAL MEDIA ACCOUNTS Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | InstagramCTA TO LEARN MORE Visit whotels.com/careers to learn more about our workplace culture and career opportunities.DIVERSITY AND INCLUSION STATEMENT Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws