Working for BEST: As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. We provide our valued employees with additional employee benefits including: Optional flexitime arrangements (full-time employees) Optional 9-day fortnight arrangements (full-time employees) Learning and development opportunities, including optional traineeship arrangements Anniversary Leave Birthday Leave Option to purchase additional leave Discounts on gift cards and other purchases Employee Wellbeing Program; and Employee Assistance Program About the Role: This is a permanent full-time (38 hrs per week) position based at our Tamworth site. This position will see you working closely with people from diverse backgrounds to support them in progressing through the specific barriers they each face when it comes to looking for employment. Responsible for fostering relationships with local jobseekers, employers, businesses, and community resources, you will support your customers along their journeys to meaningful employment within your local community. BEST prides itself on ensuring that appropriate matches with employment are made, with the needs and passions of the customer at the forefront of the services we provide. About You: You will be a self-motivated and resilient individual with: A positive attitude, exceptional people skills and a customer focus. Excellent time management skills, including the ability to multitask. Strong community focus and passion for helping individuals achieve their personal and professional goals. A demonstrated ability to take initiative when completing tasks. A demonstrated ability to confidently manage conflict to achieve positive outcomes. A demonstrated ability to build, maintain and grow professional relationships with a diverse range of people and groups. Previous experience in client-advocacy and barrier management (desired). Previous administration, customer service or case management experience (desired). Class C Driver's Licence Clear National Criminal History Check Working with Children Check (or willingness to obtain) How to Apply: Click "Apply Now" and follow the instructions to upload the following TWO items: Current resume- please include at least two (2) contactable work referees. Written OR video cover letter- please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role. At BEST, we are committed to creating a diverse and inclusive workplace. We encourage applications from all people regardless of age, gender, ethnicity, disability, sexual orientation or cultural background. If you require any reasonable adjustments or accommodations during the application process or on the job due to a disability, please let us know in your application or via email to (email protected). For further information or to have a confidential discussion regarding this opportunity with BEST, please contact: Emily McCausland (Human Resources Advisor): (email protected) Applications close Tuesday, 26 November 2024 at 11.59pm