Are you a technical professional interested in learning the skills necessary to maintain one of the world's largest information system infrastructures?
About the Role
We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS Data Centre Operations to the next level.
The successful candidate will have experience creating strategies, mentoring people, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
* Prioritize and assign trouble tickets to data centre technicians and operators
* Guide, train, and educate data operations technicians on best practices
* Manage and deliver mid-size projects
* Recommend and oversee policies and procedures to meet industry best practices and SLAs
* Manage a diverse team of data technicians with varying skills
* Maintain the on-call schedule coordinating absence and vacations
* Recruit and train data technicians to ensure appropriate staffing levels
* Write and deliver performance reviews for staff
* Constantly improve all processes and procedures
* Assist and manage relationships with external vendors and contractors
* Ensure adherence to local Health & Safety standards in all Data centres
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
About AWS
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS?: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious.
Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer.
Work/Life Balance: We value work-life harmony.