Cyber Threat Analyst - Global Threat OperationsAustraliaJob DescriptionPosted Tuesday, March 25, 2025 at 5:00 PMAbout TrustwaveTrustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https://www.trustwave.com.Cyber Threat Analysts perform the following duties:Use strong TCP/IP networking skills to perform network analysis and understand detected threats.Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA.Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.Tune devices for blocking and reporting based on customer business need.Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner.Take responsibility for customer satisfaction and overall success of managed services.Respond to needs and questions of customers concerning their managed services, managed devices and detected threats.Adhere to policies, procedures, and security best practices.Resolve problems independently and understands the correct escalation procedures.Skills & Knowledge Requirements:Information security best practices & network security architectureCurrent events in Cyber Security and associated patching and remediation effortsTCP/IP networkingSourcefire/Snort based security productsScanning technologiesLog collection and analysis toolsDesired experience:Information security, web server administration, or networkingExcellent analytical thinking and problem solving skillsStrong oral and written communication skillsSelf-managed and team orientedDeadline and detail orientedHighly motivatedRequired:English: Demonstrated FluencyPreferred:Certified in Security related Industry, Vendor or Professional Certification- GCIA, GCIH, Security+, OSCP, or CEH preferred.Education:A high school diploma or equivalent is required; a college or university degree is a plus.This is a remote opportunity open to anyone legally authorized to work in Australia. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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