Fashion Content Creator & Customer Service Assistant, SydneyWe’re looking for a Fashion Content Creator & Customer Service Assistant to join the Suboo team—a hybrid role designed for someone hungry to learn, ready to grow, and eager to break into the fashion industry. If you’re looking for more than just retail, this is your chance to step beyond the shop floor and gain hands-on experience in content creation, digital marketing, e-commerce, and customer experience within a fashion head office role.You’ll be part of a fast-moving, creative environment, where no two days look the same—packing and dispatching orders, assisting customers in our showroom and online, and bringing the brand to life across content and social. This role is perfect for someone who thrives in a retail setting, loves being on camera, and wants to transition into the world of social media and digital marketing.We’re looking for someone who really has their finger on the pulse when it comes to trends, can move seamlessly between styling, social, and customer/dispatch touchpoints.You’ll be confident on camera, prioritise customer-experience in-store, and be a natural when it comes to creating social content.This is a full-time role, with in-office working days Monday - Friday each week.Your new day-to-day:Creating fashion content—Creating styling videos, try-ons, and BTS content that stops the scroll.Managing the retail store—Creating an amazing in-store experience, delivering exceptional styling advice, product knowledge, and a retail space that reflects the brand.Handling online orders with care—Dispatching orders with the same attention to detail that goes into every Suboo piece.Being the face of Suboo—Comfortable on camera, effortlessly engaging—your presence will define how Suboo connects with its audience.Bringing the Suboo aesthetic to life—From TikTok trends to trend-driven edits, you’ll shape how the brand moves online.Engaging with our audience—Answering styling Qs, responding to DMs, and ensuring our customers feel seen through social media & customer service.Who This Role Is For:A natural in front of the camera. You’re confident, articulate (ideal but not essential), and know how to bring a brand to life on screen.You understand trends, but you’re not trend-driven. Styling is second nature.Retail experience with a passion for delivering top-tier customer service.Strong communication skills—both online and in-store.A proactive, high-energy, go-getter attitude with a love for all things fashion.An impeccable eye for detail and accuracy.Sharp, clear communication. Whether it’s captions, product descriptions, or customer interactions, you know how to make an impact and communicate effectively.A self-starter with an ability to work collaboratively in a busy office environment and strong creative eye. You can work independently, bring fresh ideas, and execute them flawlessly.This role comes with mentorship & training, making it the perfect entry point for someone looking to carve out a future in fashion marketing, e-commerce, or social media. We care about your development and want you to grow alongside us!Exciting Growth Opportunity → This role comes with the chance to transition into a social media role down the track, so if you’ve ever wanted to turn your eye for fashion into a creative career, this is where it starts, this is just the beginning!A friendly, fun and positive office culture where you can be yourself, have your ideas recognised and have a laugh along the way!APPLY NOW by sending your CV through in WORD format to nicole@suboo.com.auIn addition, to be considered, please submit a 30-second video showcasing your content creation skills—whether it's a styling video, outfit breakdown, or trend edit. Show us your personality and creativity!Thank you for taking the time to email us your application. Only candidates who have been shortlisted for the vacancy will be contacted in relation to their application.Seniority levelEntry levelEmployment typeFull-timeJob functionMarketing, Public Relations, and Writing/EditingRetail Apparel and Fashion
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