Closing date: Friday 17th January 2025 Position Description: International Retail Settlements - Operations Support Officer PD_122024 (1).pdf Your new role with Bendigo Bank is just a few clicks away.About the role As our Operations Support Officer you will report to the Team Manager and will be responsible for providing accurate and timely processing of Telegraphic Transfers, Foreign Cash purchases and sales, payment investigations, IFTI AUSTRAC reporting, and other functions as required from time to time. As our new Operations Support Officer you will play a crucial role in supporting our internal and external customers with their banking needs, including providing first line advice to the Retail Network, Business Banking, Financial Markets and OPS areas of operation. This diverse role administers a broad range of functions including but not limited to; International Payments, SWIFT processes, AUSTRAC reporting requirements, E Banking Telegraphic Transfers, Trade Telegraphic Transfers, and voucher preparation.About you As our new Operations Support Officer you will bring the following skills: High level of accuracy and attention to detail. Excellent time management skills with the ability to prioritise. Able to work effectively in a team environment or autonomously. Able to take initiative and apply good judgement. Ability to take responsibility and follow through on tasks that may need resolution over an extended timeframe. Proficient knowledge and use of Excel and other Microsoft applications. Sound knowledge of systems - LINX, RFS, SWIFT, Intrafin, Quantum is preferred but not essential. Experience in a customer service / processing centre practices is highly desirable. Financial transaction experience preferred. Experience in SWIFT and Telegraphic Transfer processes is preferred but not essential We offer flexible work options that put our people first and a hybrid model of minimum 60% on site attendance (as of July 1st) in a local Head Office p/weekThis role is a full time, permanent, full time role based at our Bendigo head office locationsStill in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application! Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now! We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.We are committed to responding to all candidates, regardless of the outcome of your application.Bendigo and Adelaide Bank does not permit the use of A.I. by Applicants during interview or other parts of the selection process including psychometric and behavioural assessments, virtual panel interviews and assessment centres, scenario-based assessments and presentation material. Therefore, Applicants using A.I. in any of these circumstances will be ineligible to proceed. We understand traditional recruitment processes may present barriers for some people. Therefore, if you require reasonable adjustments, please speak with your Talent Acquisition Advisor who will be happy to assist you - as this restriction does NOT include software/technology used to support Applicants who require reasonable adjustments.Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.Please contact the Recruiter for this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process, or if you would like to discuss the position further. Recruiter Name: Crystal Mcnabb – Senior Talent Acquisition AdvisorRecruiter Email: crystal.mcnabb@bendigoadelaide.com.auFor more information, check out the Application Process for Internal Candidates page.