Job Title: Cloud and IT Operations ConsultantLocation: CanberraType: ContractAbout the Client:A leading global technology company.Role Overview: A leading global technology company is seeking a Cloud and IT Operations Consultant who will play a critical role in our IT operations, both on-premises and cloud-based. You will be responsible for IT Service Management (ITSM), Service Integration and Management (SIAM), and leading digital transformation initiatives. Your expertise in Azure and/or M365 operations, cloud-based service management, and process improvement will be essential in driving our IT strategy forward. Additionally, you will be adept at relationship management, stakeholder engagement, and developing comprehensive documentation using PowerPoint, Word, Visio, and Excel.Essential Skills/Experience:Strong IT Operations background – both premise and cloud-basedProficient in IT Service Management (ITSM)Experience with Service Integration & Management (SIAM)Expertise in digital transformation and migrations to the cloudKnowledge of Azure and/or M365 operationsCloud-based service managementProcess improvementRelationship management skillsStakeholder engagement and managementStrong document development skills using PowerPoint, Word, Visio, and ExcelDesired Skills/Experience:Knowledge of Dynamics 365 and/or PowerAppsFamiliarity with the Microsoft Copilot product ecosystem and AI in generalExperience with Agile & DevOps practicesProject & change management experienceKnowledge of AWS and/or GCPUnderstanding of ITIL, COBIT, NIST, ISO27001/20000/38500 frameworksConsultative Abilities:Develop and host interactive workshopsDocument results to share and build into delivery materialStrong business analysis skillsUnderstand and document processesCritical thinkingDevelop new processes from scratch, based on best practiceWhat We Offer:Competitive salary and benefits packageThe contract period is 6 months, with extension options.Opportunities for professional growth and developmentA collaborative and innovative work environmentThe chance to make a significant impact on our clients' digital transformation journeysIf you are a motivated IT professional with a passion for cloud and IT operations, we would love to hear from you!Security Requirements:To be eligible for this role, you must be an Australian Citizen. Due to the work environment, our client has requested that all candidates are required to hold a current NV1 Security Clearance.How to Apply:Please upload your resume to apply. Please provide a supporting statement highlighting your skills, experience, and capability against the position description to complete this application process. We will be in touch with instructions for suitably skilled candidates. Submission closes by 9am, Monday 3rd March, 2025.Please call Salina Bohara on 0480 002 449 for any further information. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification, and any other client-requested checks.
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