We are seeking a Client Liaison/Estimator to play a crucial role in managing the workflow and ensuring seamless service delivery.
Setting up and managing client information and job quotes in the Access Database.
Handling inquiries, requests, and orders via a group mailbox.
Liaising with Occupational Therapists, support workers, clients, and other external parties to gather requirements and deliver quotes.
Preparing and sending quotes for home modifications.
Taking phone calls, including processing credit card payments.
Supporting our field staff by answering queries and facilitating smooth on-site operations.
Handling general office duties, including phone calls and payment processing, to maintain our high standard of client service.
Embracing continuous learning to stay at the forefront of industry developments.