ERP Support Consultant - Clayton VICKogan People Solutions are working with a leading solutions provider specializing in ERP implementation for organizations of all sizes and is based in Clayton, Victoria.They provide ERP solutions using software such as Odoo to streamline business operations and optimize performance and efficiency.Our client has a proven track record of delivering successful ERP implementation across the industry.
Their mission is to provide its customers with technical tools and software to leverage technology enabling them to bring about positive changes within their clients' organizations.To that end, our client is now seeking a skilled and highly qualified ERP Support Consultant with at least three years of relevant professional experience.
A top salary, negotiable in the range $70k to $80k plus superannuation per annum, is on offer and the role is full time and ongoing.Location: Clayton, VICWith a reporting line to company management, responsibilities will include:Collaborate with clients and project teams to define and scope upcoming projects effectively.Work with the product owner to maintain a well-organized backlog, prioritize user stories for release and sprint cycles, and implement ERP solutions, such as Odoo, to optimize business operations.Facilitate workshops to analyse key business objectives and processes, engaging with stakeholders to identify potential solutions, uncover bottlenecks, recommend process improvements, and determine optimal system designs.Produce high-quality business requirements, functional requirement specifications, including context diagrams and process models.Collect and evaluate requirements from key business stakeholders, estimate them and create detailed process analysis and solution specifications, ensuring complete alignment and traceability across program, project, and support and maintenance throughout the development lifecycle.Breakdown business requirements into features, epics, and user stories.Collaborate with product teams, UX designers, developers, and QA teams to gather, define, analyse, and validate system deliveries and business processes.Support business teams with acceptance testing and post-implementation verification.Lead various agile ceremonies such as sprint planning, daily stand-ups, iterations reviews, and retrospectives.Drive user testing processes, including issue analysis, resolution, and retesting, while tracking progress against acceptance criteria and addressing queries from testers.Maintain reporting dashboards for various business processes, presenting data and insights to critical stakeholders.To be considered for this role you should be able to positively address the following attributes:Bachelor's degree or higher qualification in Information Technology, Business Analysis or related experience (or agreed substitute).Post qualification experience of at least 3 years (preferably more) in business analysis, systems analysis, or a similar role.Proven experience in Odoo and a valid Odoo certification is mandatory.Proficiency in creating detailed documentation, such as business requirements, functional requirements, and work procedures.Excellent verbal and written communication skills for engaging with clients, stakeholders, and development and QA teams.Strong attention to detail and ability to interact with a diverse group of stakeholders.Attention to detail and organizational skills for managing multiple priorities and deadlines.Excellent workshop/training facilitation skills.Experience in supporting multiple projects and working in Agile methodologies such as Scrum, including backlog management, sprint planning, and user story creation.Experience with mobile, web, and cloud platforms.Offer unrestricted full time Australian working rights.Interested?Please respond to the recruiters using the facilities on this site, and ensure your attach your updated CV.Kogan People Solutions are grateful for all applications, but kindly note that they will only respond to shortlisted applicants.Kogan People Solutions – recruitment excellence