Add expected salary to your profile for insightsGood Shepherd Lodge Ltd is a dedicated aged care provider in Mackay and operates two aged care facilities comprising 280 beds across both sites: Good Shepherd Lodge and Kerrisdale Gardens, as well as over 100 Independent Living Units and Home Care services.
We are committed to enhancing the lives of our residents by providing compassionate care and a sense of community.
We are seeking motivated and friendly Cafe Staff to join our team and help provide a welcoming café experience for our residents, visitors, and staff.Position Overview:As part of our team, you will be responsible for creating a pleasant and friendly atmosphere in our on-site cafés with availability during the week and weekends, providing exceptional customer service, preparing light refreshments, and ensuring that our café environment is clean, welcoming, and comfortable for all.Key Responsibilities:Customer Service: Serve residents, staff, and visitors in a friendly and professional manner.Food and Beverage Preparation: Prepare and serve light snacks, hot drinks, and cold beverages in line with our menu offerings.Maintain Cleanliness: Keep the café area tidy and well-organized, ensuring it adheres to hygiene and safety standards.Cash Handling: Operate the point-of-sale system, process transactions, and handle cash.Resident Interaction: Be mindful of the needs of residents, offering a friendly ear and assisting with any special requests.Team Collaboration: Work effectively with other café staff and contribute to a positive team environment.Skills & Experience:Previous experience in a café or hospitality environment.Strong customer service skills with a warm and friendly approach.Ability to multitask and work efficiently in a fast-paced environment.Excellent communication skills, particularly in interacting with elderly residents.Basic food handling and hygiene knowledge (training can be provided).Ability to work as part of a team and independently.A caring and respectful attitude towards residents and their families.Requirements:National Police Check (or willingness to obtain one).Minimum of 2 x covid vaccinations.A positive, can-do attitude and a strong work ethic.What we offer:Above Award rates supported by our Enterprise Bargaining Agreement5 weeks annual leave per year with leave loadingSalary packaging benefits to increase your take home salary and novated leasing options availableFitness PassportSocial ClubSonder - Employee health, wellness and safety partnerReward and Recognition programA great team environment
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