Mantra Twin Towns Hotel, Griffith St and Wharf St, Tweed Heads, Queensland, Australia Req #3840Wednesday, 8 January 2025Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy.PurposeAs a Room Attendant, you play a vital role in our Housekeeping department, ensuring that our rooms are kept super clean and that every tiny detail is attended to. Your responsibilities extend beyond physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.The RoleCasual loading on all hourly rates! Base rate of $26.23. With Loadings: Monday - Friday $32.78ph, Saturday $39.34ph and Sunday $45.90phAdult wages for all team members 16 years and aboveSupportive and fun teamPrimary ResponsibilitiesThoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.Work diligently within the established guidelines to achieve the impeccable standards we hold dear.Maintain and restock housekeeping trolleys, keeping them organised and well equipped.Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.Respect guest privacy and security, upholding our commitment to their comfort.Report maintenance issues promptly, showing your dedication to a flawless experience.Skills and ExperiencePrevious experience as a cleaner or room attendant is a plus.Your communication style is warm and welcoming, making guests and team members feel right at home.You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.You enjoy a physical role, which may involve using internal and external staircases and open pathways.You embrace collaborating with colleagues from various backgrounds.Reliable transportation and availability to work a variety of shifts including weekends and public holidays.At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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