Job Title: Reporting Analyst (ANZSCO 224999)
Department: Compliance
Organisation: TassieCare Services
Location: Devonport, Tasmania, Australia
TassieCare Services is a premier provider of high-quality, person-centred disability support services in Tasmania. Accredited by the Australian Childhood Foundation, TassieCare was founded five years ago in Latrobe with a dedicated team of five and has since grown exponentially to employ over 300 professionals statewide.
Our mission is to empower individuals with disabilities by promoting independence, fostering social inclusion, and creating pathways for community engagement. We are committed to delivering tailored services that align with the principles of the NDIS, ensuring every Participant receives exceptional support to achieve their personal goals.
At TassieCare, we take pride in our collaborative approach, where our team members play a pivotal role in connecting NDIS Participants with their communities, advocating for their needs, and enabling access to services and resources.
Position Overview TassieCare Services is seeking a motivated and detail-oriented Reporting Analyst to join our Compliance Department. This role is integral to ensuring the organisation maintains the highest standards of compliance with the NDIS Quality and Safeguards Framework. The successful candidate will leverage their expertise in data analysis and reporting to provide actionable insights that drive informed decision-making, enhance service delivery, and strengthen compliance across all operations.
Reporting directly to the Compliance Manager, this position requires a proactive individual with a keen eye for identifying risks and opportunities through the analysis of participant data, incident reports, and organisational trends.
Key Responsibilities Data Analysis & Reporting Conduct detailed analyses of internal data sources, including participant notes, incident reports, and compliance records. Develop comprehensive reports and dashboards using data visualisation tools such as Microsoft Power BI. Identify trends, risks, and opportunities to optimise compliance processes and improve service quality. Compliance Monitoring Ensure all data collection, reporting, and analysis processes adhere to the NDIS Quality and Safeguards Framework. Assist in auditing internal policies, procedures, and practices to maintain alignment with regulatory standards. Support the Compliance Department in addressing identified gaps or areas of non-compliance. Stakeholder Collaboration Collaborate with operational teams to interpret data insights and integrate them into service delivery improvements. Act as a liaison with external stakeholders, including regulatory bodies, ensuring accurate and timely reporting. Process Improvement Design and implement strategies to enhance data collection and management systems. Work closely with the IT and Compliance teams to streamline compliance tracking mechanisms. Documentation & Communication Maintain meticulous records of analyses, recommendations, and compliance audits. Deliver presentations and written reports to the leadership team, highlighting actionable insights. Selection Criteria A degree in information systems, data analysis, business administration, or a related discipline. Proven experience in analysing complex datasets and delivering meaningful insights. Advanced proficiency in Microsoft Power BI, Excel, and other data reporting tools. Strong knowledge of the NDIS Quality and Safeguards Framework and compliance requirements. Excellent verbal and written communication skills, with a demonstrated ability to engage stakeholders effectively. Exceptional attention to detail and a commitment to accuracy and confidentiality. Previous experience in the disability or community services sector. Familiarity with incident management systems and compliance software. Sound knowledge of Australian privacy laws, data governance, and best practices. What TassieCare Offers A competitive salary package that recognises your skills and experience. Opportunities for career advancement and ongoing professional development. A supportive, inclusive, and collaborative workplace culture. The chance to contribute to meaningful work that positively impacts the lives of individuals with disabilities across Tasmania. How to Apply To express your interest in this role, please submit your resume and a cover letter by 31 January 2025.
TassieCare Services is an Equal Opportunity Employer.
We are committed to diversity, equity, and inclusion and encourage applications from all individuals, including those with lived experience of disability.
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