Clinical Nurse Specialist-Head to Health Phone Service (530941d)
* Australia, Tas
* Mar 27, 2025
About the Tasmanian State Service
The Tasmanian State Service (TSS) is the largest employer in Tasmania, with over 28,000 employees providing services to the Tasmanian community at all levels.
The Team:
As part of a multidisciplinary team, this role will deliver a high level of person-centred, recovery-oriented, and trauma-informed care to clients of all ages in accordance with the National Standards for Mental Health Services, Agency policy, legal requirements, and relevant professional competencies. The Clinical Nurse Specialist-Head to Health Phone Service (Central Intake and Referral Service) is responsible for undertaking mental health assessments over the phone and referring individuals to appropriate mental health services statewide or to other suitable community or private sector services.
The Role:
* Provide advice and information to callers of the Head to Health Phone Service, including consumers, carers, and health professionals, about mental health and alcohol and other drugs (AOD) services and supports.
* Complete mental health assessments over the phone using the Initial Assessment and Referral Decision Support Tool (IAR-DST) and refer individuals to appropriate services according to their identified level of care.
* Provide leadership, secondary consultation, case review, and assistance to other clinical and non-clinical team members.
You will need:
* A minimum of two years post-graduate employment in a clinical area directly applicable to mental health services.
* Ability to build rapport to manage sensitive and difficult situations in an empathetic manner.
* Demonstrated capability to establish and maintain relationships and partnerships to improve outcomes for clients, carers, and internal and external stakeholders.
Details of appointment:
Multiple fixed-term full-time and part-time, day worker positions, working up to 76 hours per fortnight, commencing as soon as possible until 30 June 2026. *Notwithstanding hours to be negotiated with the successful applicant.
Salary: $106,570 - $112,440 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
Benefits available to eligible candidates:
* Professional development and accelerated pathways.
* Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
* Fitness Passport – You and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
Successful applicants will be required to meet the essential criteria:
* Registered with the Nursing and Midwifery Board of Australia as a Registered Nurse and possess a specialist tertiary graduate or post-graduate mental health/psychiatric nursing qualification; or completed, prior to the transfer of nurse education to the tertiary sector, an accredited hospital-based program that led to registration as a psychiatric nurse by the relevant nurse regulatory authority within Australia, New Zealand, Canada, or the United Kingdom.
* Working with Vulnerable People Registration. *Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role.
Desirable criteria:
* Current Driver’s Licence.
* Postgraduate qualification or working towards a postgraduate qualification relevant to the role.
For more information:
Applicants who require further information are encouraged to contact the contact person for detailed information about the vacancy.
What it is like working at the Department of Health?
Compassion, Accountability, Respect, and Excellence are the key values to work in the Department of Health. Respecting diversity is the foundation of everything that the Department of Health does.
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