We are looking for an organised and friendly Welcome Desk Coordinator to be the first point of contact for audiences, artists, and industry guests at Edinburgh International Children’s Festival.Dates / timesYou would be required for the following dates:Briefing Session and meet team - early May (date tbc)Training – Tuesday 20 MayFestival – Various Times between Saturday 24 May to Sunday 1 June 2025Deadline17 March 2025Compensation£15.45 per hour (minimum of 3-hour payment for a shift)How to applySend your CV and a short cover letter by 17 March 2025.We are looking for an organised and friendly Welcome Desk Coordinator to be the first point of contact for audiences, artists, and industry guests (delegates) at Edinburgh International Children’s Festival on a short-term freelance contract. You will ensure smooth operations at the welcome desk, providing key information and assisting with any queries to create a warm and efficient festival experience for all staff, audience, and delegates.Training will be provided. Please have a look at our company values and commitments before applying for this role.Key responsibilitiesManage the festival’s welcome desk, providing information and assistance to delegates, audience, staff, and volunteers.Greet and register delegates, artists, guests, and audiences.Distribute festival passes, schedules, and other materials.Handle queries and direct visitors to the appropriate contacts.Maintain an organised and welcoming space.Support front-of-house and box office teams as needed.Assist with general administrative tasks.What we're looking forExperience in working at a festival in customer service, hospitality, or front-of-house roles.Interest in children’s theatre and dance.Strong organisational and communication skills.Friendly, professional, and able to handle queries efficiently.Ability to multitask in a fast-paced environment.Interest in the arts and live events.An understanding of box office systems.Get in touchIf you have any questions, or if you would like to discuss the role before applying, get in touch with Pamela Walker (Senior Producer) at 0131 225 8050.The deadline is Monday 17 March 2025 at 12:00.
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